Wednesday Wisdom:

Topic: The Secret to Business Success: Cultivating a Customer-Centric Culture

Date: Wednesday, April 23, 2025

Time: 12:00 PM – 1:00 PM EDT

Location: Virtual (via Zoom)

There is ONE THING that underpins all other factors driving consistent business results... The real Secret to Business Success.

Culture.

Culture shapes everything: from beliefs, experiences, and emotions to skills and daily activities. These, in turn, determine the consistency of your organization’s results—good or bad. By shaping culture intentionally, rather than by default, you can unlock your business’s true potential.

Join Business Strategy Coach Jason Smith and Organizational Culture Change Advisor Gaurav Rastogi for an interactive, free webinar to gain valuable insights on how to cultivate a customer-centric culture and drive meaningful change from within your organization.

This session will cover:

How culture impacts beliefs, behaviors, and perceptions

The relationship between emotional safety and skill development

Shaping culture by design, not by default

Creating a customer-centric mindset across your team

Register today!

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